All DPD deliveries are made in a carbon neutral manner that means they are environmentally friendly.
Contact free deliveries. The parcel machines are regularly cleaned and maintained.
Once a parcel reaches the DPD parcel machine we will send a notification by an SMS message and/or email. You can pick up your parcel at a time most convenient for you. All parcel machines are open 24/7.
Parcels are released from the machine on the basis of a PIN code. If you need help the DPD customer service contact number is posted on each parcel machine.
Parcels are kept in the machine for a week. If you cannot pick up your parcel in a few days, we will send a reminder.